Frequently Asked Questions

Your guide to professional beauty shopping at United Beauty Supply

How long does shipping take for professional supplies?

Orders are typically processed within 24 hours. Standard shipping takes 3-5 business days, while expedited options are available at checkout for urgent salon needs.

What is your return policy for beauty products?

We offer a 30-day return policy for unopened and unused items in their original packaging. Due to hygiene standards, we cannot accept returns on opened cosmetics or hair tools.

Are your products authentic and professional-grade?

Yes, United Beauty Supply only sources directly from authorized distributors and manufacturers. Every product we sell is 100% authentic and salon-quality.

Do you offer bulk discounts for salon owners?

Absolutely. Licensed professionals and salon owners can apply for a pro account to access wholesale pricing and bulk quantity discounts on select brands.

What should I do if my items arrive damaged?

Please contact our customer support team within 48 hours of delivery with photos of the damaged goods. We will arrange a replacement or full refund immediately.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.